Gather citizen input with accessible voice AI. Multilingual surveys, 24/7 feedback collection, and inclusive community engagement.
Visit bolka.ai for pricing, documentation, and to start your free trial.
Town halls reach same vocal minority. Online surveys get 3-5% response. Citizens with disabilities or limited literacy excluded. Feedback is reactive—complaints after problems, not proactive input.
Real AI conversation—not a recording, not an IVR.
Listen to how Bolka's Voice AI handles a real government scenario.
Duration: 1:45 • English
See the difference Voice AI makes
Traditional methods
Voice Links
Voice AI Anywhere — real intelligent conversations
Shareable links that connect users to AI voice conversations. Click the link, enter a real-time conversation with AI trained on your content.
| METRIC | TRADITIONAL | BOLKA |
|---|---|---|
| Engagement Rate | 3-5% (online surveys) | 78% (voice) |
| Accessibility | Limited (literacy required) | Universal (voice) |
| Feedback Detail | Brief checkbox responses | Rich conversation |
| Population Reached | Tech-savvy only | All demographics |
| Input Timing | Scheduled meetings only | 24/7 anytime |
| Issue Specificity | General categories | Detailed with location |
Based on comparison with online surveys and traditional town hall meetings.
Deploy citizen feedback in 15 minutes.
Set topics for feedback: road conditions, parks, public safety, utilities, transit, permitting, and general services. Define categories and routing for issue resolution.
Share voice links via SMS campaigns, email newsletters, utility bills, community events, or social media. Citizens receive: "Your city wants to hear from you. Tap here to share your feedback: [link]"
Citizen taps link anytime—morning, evening, weekend. AI greets: "Thanks for sharing your feedback with [City]. What would you like to tell us about today?"
Citizen mentions pothole issue. AI asks: "Where is this pothole located? How long has it been there? Has it caused any damage?" Captures specifics that vague survey responses miss.
Dashboard shows all feedback with transcripts, sentiment, issue categories, and locations. Route issues to appropriate departments. Track trends across neighborhoods and services.
"Our online survey got 412 responses from 180,000 residents—same people who always complain at meetings. Voice feedback reached 8,400 residents in the first quarter, including elderly and Spanish-speaking communities we never heard from before. We discovered a water quality issue in a neighborhood that had never filed a formal complaint."
All features • No hidden fees • Cancel anytime
Secure checkout • Setup in 15 minutes
Voice feedback is used to improve services only. Anonymous option ensures citizens can share freely without identification.
Setup takes 15 minutes. No coding required.